Last Updated: 26th June, 2024

1. Introduction

Anicawood is committed to ensuring that our communications are respectful, relevant, and compliant with all applicable laws and regulations. This Anti-Spam Policy outlines our stance on spam and our practices to prevent it.

2. Definition of Spam

Spam, also known as unsolicited commercial email (UCE), refers to emails sent to recipients without their prior consent. These emails often include irrelevant or inappropriate messages sent in bulk.

3. Commitment to Anti-Spam Practices

3.1. Permission-Based Communications

• Anicawood strictly adheres to a permission-based email policy. We send emails only to individuals who have:
  • Opted-in to receive communications from us.
  • Provided explicit consent through a subscription form on our website.
  • Previously purchased products or services from Anicawood and have not opted out of receiving further communications.

3.2. Clear and Transparent Consent

• We ensure that all subscription forms and sign-up processes clearly inform individuals what they are consenting to receive.
• We maintain records of consent for all email addresses in our database.

4. Unsubscribe Mechanism

4.1. Easy Unsubscription

• Every email sent by Anicawood includes a clear and easy-to-use unsubscribe link.
• Recipients can opt out of receiving future emails by clicking the unsubscribe link or by contacting us directly at anica@anicawood.com.

4.2. Prompt Processing

• Unsubscribe requests are processed promptly, typically within 48 hours of receipt.
• Once an unsubscribe request is processed, the email address is removed from our mailing list to ensure no further emails are sent.

5. Compliance with Laws

Anicawood complies with all relevant anti-spam laws and regulations, including but not limited to:

• CAN-SPAM Act (United States): We include accurate header information, subject lines, and a physical mailing address in all commercial emails.
• GDPR (European Union): We ensure explicit consent for all email communications and provide recipients with the right to access, correct, and delete their personal data.

6. Reporting Spam

6.1. Internal Reporting

• Employees and affiliates are encouraged to report any potential spam activities to our compliance team at anica@anicawood.com.

6.2. External Reporting

• Recipients who believe they have received spam from Anicawood can report it to us at anica@anicawood.com. We investigate all complaints thoroughly and take appropriate action.

7. Monitoring and Enforcement

7.1. Regular Audits

• We conduct regular audits of our email marketing practices to ensure compliance with this Anti-Spam Policy.

7.2. Disciplinary Actions

• Any employee or affiliate found to be violating this policy may face disciplinary actions, including termination of employment or partnership.

8. Contact Us

For any questions or concerns regarding this Anti-Spam Policy, please contact us at:

• Email: anica@anicawood.com